Customer service
Categories
We are committed to giving our customers the best shopping experience and customer service. If you are happy with us, of course we would like to hear from you!
If you are not satisfied and/or have complaints, please let us know first so we can look for a suitable solution. Please contact our customer service before posting a review on one of the review websites.
You can view our reviews on various platforms. The reviews on these platforms are verified and authentic, i.e. we have no influence on them.
The Trusted Shops seal of approval is the European trust mark in e-commerce. The Trusted Shops hallmark shows that the webshop meets industry requirements. To 'earn' the seal, businesses are first tested through an audit. Measures have been taken to ensure that the published reviews only come from consumers who have actually used or bought the goods or services.
Facebook is a free social media platform where users can share their interests and keep in touch with friends. It was founded in 2004 by Mark Zuckerberg and is a very popular social media platform with lots of active users. We are active on Facebook with our Puchshop Facebook page.
A Google Business Page is an online profile for businesses on Google My Business. On it, businesses can share their basic information, and customers can leave star ratings and reviews about their experiences with the business. These scores and reviews help others evaluate the company's reputation and quality.
Trustpilot is an online platform that allows consumers to leave ratings and reviews about companies and their products or services. These reviews help create transparency and trust between businesses and consumers. Trustpilot's platform is often used to share experiences and rate company reputations based on feedback from real customers.
